And “x to y days” is a pet peeve. Why not say, “Please allow up to three business days?” Or better, “Please allow three business days?”
Great moments in web site rendering
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Tag Archives: bad practices
Great moments in web site rendering
(Not to worry. I found the tires I wanted at another site.)
Hello customer, you’re a moron
I just upgraded a macOS application. I won’t give the name. But here’s a tasty snippet from their user manual.
Somewhere there’s a manager or maybe a technical writer who thought it was useful to tell the reader to review the Table of Contents, which includes page numbers.
Bye Flixster
I’ve had Flixster’s iPhone app for years. It’s been handy for staying abreast of upcoming movies and DVD releases. Along with movie synopses, it shows each movie’s Rotten Tomatoes score and has links to movie reviews.
This morning, I tapped on a movie to get more info. Up came a video ad that I couldn’t disable.
And -poof- I deleted Flixster’s app from my phone.
Yet another Lyft crime
A friend’s son used Lyft, and had his phone stolen. My friend had (and is still having) an extraordinary amount of hassle trying to get it back.
There’s no word yet on whether Lyft will do anything about this. Maybe they don’t care much at this point because they have their money.
This is a cautionary tale of the times. It’s the way of the “sharing economy.”
Canceling Dish is a PITA
An update on our plans to cut the Satellite TV cord:
I contacted Dish to cancel their service. Their web site doesn’t have a link for doing this, so I e-mailed them. They replied, asking me to speak with a customer service rep to, “finalize the cancellation request.”
This was a little bothersome.
I called and got the, “Why are you canceling?” routine. I explained nicely that we watch only five or six channels. “Which channels do you watch?” I deflected that line of questioning, and asked again to cancel the service. She offered a discount on our monthly bill. I said no thanks. She then had to speak to her manager.
Mobile phone international data plans are moronic
My spouse traveled to Canada for a few days. She just went a few miles over the border into Vancouver, BC.
She neglected to add an international data plan to her mobile number before she left. Because of this, she racked up $300 of data charges in 24 hours.
Every wireless carrier has at least one, and you have to add it to your account before you travel outside the country, and then delete it when you return home. But, why? My carrier knows when I’m out of the country! In fact, multiple systems between my cellphone and my account know it!
