My dead Drobo saga's conclusion... tl;dr Grades: Drobo customer support: A+. DiskWarrior: F. Disk Rescue 3: A-. Don't consider your Drobo to be hot-swappable. Ever. Buy Disk Rescue 3 and have it on hand. Run Disk Utility and do a Verify Disk once a month. If that's too often for you, do it once a quarter. … Continue reading Drobo data recovery: Conclusion
Drobo customer support is trying but is coming up empty. Now I'm trying Data Rescue 3 to read data off the Drobo. DiskWarrior can't see the Drobo because it isn't mounted, but Data Rescue 3 can. In fact, DiskWarrior also doesn't see the Drobo when it's run stand-alone off their DVD! I tried this on … Continue reading Trying to rescue data off my dead Drobo
I've filed a ticket with their customer support system. They've been excellent when I've used them in the past, although those times were for nothing as serious as this.
I'm migrating my files and apps to my new MacBook Pro. A highly anticipated improvement was connecting my Drobo S to a USB 3.0 interface, instead of my previous laptop's USB 2.0 bus. During my migration, the Drobo Dashboard advised me that a Drobo firmware update was available. I did the update, which -boom- bricked … Continue reading A Drobo firmware update bricked my Drobo